Support
Ongoing support for Power Platform solutions
Our Support offering provides structured, ongoing access to MPowerUp expertise to help you maintain and protect your investment in the Microsoft Power Platform. It is designed for organisations that want reliable, priority support for live solutions, without committing to project-based delivery or ongoing resourcing.
Support is purchased as a monthly subscription, allowing us to plan resource capacity and respond to issues quickly and consistently.
Organisations typically choose Support when:
You are using the Power Platform and need dependable, priority support without project overhead
A solution has been delivered or enabled by MPowerUp and requires ongoing assessment for enhancements
You want guaranteed access to expert help for fixes or questions
You want to future-proof your platform investment by securing support time up front
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Support focuses on stability, continuity and responsiveness rather than delivery of new solutions.
What our Support service includes:
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Monthly subscription model
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Support for solutions built or enabled by MPowerUp
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Priority response over unpurchased support requests
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Faster response times due to planned capacity
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Regular catch-up call to review outstanding issues, remaining support time and upcoming business needs
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This approach ensures you have access to expertise when it matters, without the uncertainty of ad hoc requests.
When Support is the right fit
Support is distinct from our other offerings and is designed to complement them:
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Experts provide delivery capacity for new work and enhancements
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Reignite helps recover stalled or underperforming solutions
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Enablement offers targeted, one-off guidance for citizen developers
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Support ensures your existing solutions continue to operate smoothly and evolve safely over time.